Acer laptops can freeze when the processor overheats or can’t handle too much data. Viruses, adware, and malware infections can also cause the problem. The situation of screen freezing, keyboard freezing, and mouse freezing can be highly frustrating at times. Due to this, it becomes almost impossible for soft shutdowns. Besides, it is common to face issues like your computer not turning on. This article will discuss how to fix an Acer laptop that won’t turn on, freeze or turn on.
Steps to Fix an Acer That Won’t Turn On, Freezes Or Is Turning On Then Off
Step 1
Unplug your power cord and take out your battery. The manufacturer or IT support line often instructs you to follow this procedure when you call for warranty repair. Once the battery is out and the power cord is unplugged, you must hold down your power button. You need to hold it down for one whole minute. After that, one whole minute is up, and you can proceed.
If you find that this doesn’t work, don’t give up. We have two more parts to this procedure. Put the battery back in and plug the power cord back. Try turning it on again now. If it doesn’t work, go to the next phase.
Step 2
Unplug your power cord and go ahead and take your battery out. You have to hold the power button for one minute. Release the power button. Put the battery back and plug in the power cord. If you find it miraculously turns on your machine, you know there’s a problem with your power cord.
Step 3
If step 2 doesn’t work, remove the battery and unplug the power cord. You must do the same thing in the last phase but slightly differently. Hold that power button for one whole minute like before, and then release the power button.
Once you’ve released that power button and plug your power cord back, plug the battery in and try turning it on again; if it works, you know once again there’s a problem with your battery preventing the computer from turning on. Perhaps it’s putting too much power into the system that completes step one in our troubleshooting series.
Tips: Sometimes, your computer runs fine, but your browser gets stuck on a particular page. It feels like your whole computer is frozen when it might just be the page you’re on. Your browser might not respond in those scenarios, but if you want more details, you must dig deeper into Windows Task Manager.
You can view the Task Manager in Chrome and Edge by pressing Shift + Esc. To access the Task Manager in Firefox, click the menu button and select More Tools > Task Manager. This way, you can find what pages or extensions are taking up too much memory or CPU in your browser.
Final Words
Please note that the guideline instructions provided may not always apply to the symptoms your computer is experiencing. Sometimes, symptoms or behavior can be the same, but the underlying reason or fault can be completely different.
The fastest way we can assist customers is by bringing computers to our workshop, where technicians have the tools to diagnose faults accurately. After checks, if parts are found to be faulty or damaged, we proceed to replace them with high-quality original parts.
No appointments are required; you can drop off your computer at our workshop during working hours.
If you have more queries about our laptop repair and upgrade services, please feel free to contact us at 020 7018 7490 or email us at contact@pcfixlondon.com
Frequently Asked Questions (FAQs): Troubleshooting Acer Laptop Issues
Q: What could be causing my Acer laptop to freeze or crash?
A: There are several potential causes for a laptop freezing or crashing, including overheating, software issues, hardware malfunctions, and malware infections. To troubleshoot the problem, try updating your software, running a virus scan, checking for hardware issues, and monitoring your laptop’s temperature.
Q: How can I troubleshoot my Acer laptop that won’t turn on?
A: If your Acer laptop doesn’t turn on, check that it is properly plugged in or has a charged battery. If that doesn’t solve the problem, try removing any external devices, performing a hard reset, and checking the RAM or hard drive for issues. If the issue persists, it may be a hardware problem that requires professional repair.
Q: Why does my Acer laptop shut down shortly after I turn it on?
A: Several possible reasons for a laptop to shut down soon after booting up, including overheating, software issues, and power supply problems. To troubleshoot the issue, check your laptop’s cooling system, update your software, and test your power supply.
Q: How do I fix my Acer laptop that turns on but won’t boot up?
A: If your Acer laptop turns on but won’t boot up, you may need to perform a system restore or reinstall your operating system. Hardware problems, such as a damaged hard drive or faulty RAM, may cause the issue.
Q: What are the possible reasons my Acer laptop won’t turn on or charge?
A: If your Acer laptop won’t turn on or charge, the problem may be due to a faulty power adapter, a drained battery, or a hardware issue with the laptop itself. Try replacing the power adapter or battery or troubleshooting the hardware issue with professional assistance.
Q: What can I do if my Acer laptop freezes during startup or while using it?
A: If your Acer laptop freezes during startup or use, try updating your software, running a virus scan, and checking for hardware issues. You may also want to try performing a system restore or reinstalling your operating system.
Q: Is it possible to recover data from a non-functional Acer laptop?
A: It is possible to recover data from a non-functional Acer laptop. You can remove the hard drive from the laptop and connect it to another device to access the data. Alternatively, you can take the laptop to a professional data recovery service.
Q: Why does my Acer laptop screen stay black when I turn it on?
A: If your Acer laptop screen stays black when you turn it on, it may be due to a faulty display or graphics card, a damaged cable, or a software issue. Try troubleshooting the hardware and software components to isolate the problem.
Q: How do I diagnose the cause of my Acer laptop’s startup problem?
A: To diagnose the cause of your Acer laptop’s startup problem, try checking the power supply, running a virus scan, checking the RAM and hard drive, and updating your software. You may also want to perform a system restore or reinstall your operating system.
Q: Can a damaged battery cause an Acer laptop to turn on and off repeatedly?
A: A damaged battery can cause an Acer laptop to turn on and off repeatedly. Try replacing the battery to see if that resolves the issue. If not, there may be a hardware problem with the laptop itself.
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