Microsoft Surface Laptop is one of the most popular laptops on the market. And, like any other popular product, there are bound to be some complaints about it. Microsoft Surface Laptop users may have noticed horizontal lines appearing on their screen when using the device. These lines can be extremely annoying, especially if they appear when trying to work on something.
You may need to update the driver if your Surface Laptop or any other Windows device has horizontal lines on the screen.
One of the more common complaints about the Microsoft Surface Laptop is that the screen has horizontal lines across it. These lines can be extremely frustrating and make using the laptop difficult. This blog post will share a workaround for fixing this issue on your Microsoft Surface Laptop Horizontal Lines.
What Causes Microsoft Surface Laptop Horizontal Lines on Screen?
One possible reason horizontal lines appear on your Microsoft Surface Laptop screen is a hardware issue with the screen.
If you have recently dropped your laptop or it has been subject to any other type of physical trauma, it is possible that the Screen screen has been damaged and is now displaying lines. If so, you must take your laptop to a certified repair centre to replace the screen.
Another potential reason for horizontal lines appearing on your Surface Laptop screen is a problem with the display driver.
Display drivers are responsible for communicating with the computer’s graphics card and telling it how to display images on the screen.
If the display driver is not functioning properly, it could cause the screen to display lines or other artifacts. You can update or reinstall the display driver from scratch to fix this issue.
If neither of these solutions solves the problem, there may be a more serious issue with your Surface Laptop. In this case, you should contact Microsoft customer support for further assistance.
How to Fix the Horizontal Lines on Microsoft Surface Laptop Screen?
There are a few ways to fix the horizontal lines on the Microsoft Surface Laptop screen.
Method 1: Wipe The Screen
If your Microsoft Surface Laptop screen has horizontal lines across it, you can try a few things to fix the issue. One option is to wipe the screen with a soft, dry cloth. If that doesn’t work, you can use a can of compressed air to blow away any dust or debris that may be causing the problem. If those two options don’t fix the issue, you may need to replace the screen.
Method 2: Adjust The Screen Resolution
If you’re seeing horizontal lines across your Microsoft Surface Laptop screen, it’s likely due to an issue with the screen resolution. To fix this, you’ll need to adjust the screen resolution.
To do this, search the Start menu for “Resolution.” Click on the “Change screen resolution” option. Select the option for “Recommended” resolution in the window that appears. It should fix the horizontal lines on your Surface Laptop screen.
Method 3: Update Video Card
You may have found the problem fixed after updating the video card. It should fix the problem of horizontal lines appearing on the screen when using the Surface Laptop. However, other solutions exist if the problem persists after updating the video card.
You can use one of them. Use Screen Cleaner Software: Another solution would be to use screen cleaner software. Many screen cleaners can remove the lines or dots from the screen. You can find such software and install it on your Surface Laptop.
Method 4: Replace Ribbon Cable
If you see horizontal lines on your Microsoft Surface Laptop screen, the ribbon cable connecting the display to the motherboard is likely damaged. Replacing the ribbon cable is a relatively simple repair that you can do yourself.
First, power down your Surface Laptop to replace the ribbon cable and remove the battery. Next, remove the screws that hold the display bezel in place. Carefully remove the bezel, taking note of which screws go where. With the bezel removed, you can see the ribbon cable that connects the display to the motherboard.
Gently remove the ribbon cable from the display connector. You may need to use a small flat head screwdriver to release the locking tabs on the connector. Once the ribbon cable is released, you can carefully pull it out of the housing.
To install the new ribbon cable:
- Reverse the steps above.
- Carefully insert the new ribbon cable into the housing and connect it to the display connector.
- Lock the connector tabs in place.
- Replace the display bezel and put it in place.
- Reassemble the Surface Laptop and replace the battery.
That’s it. Your Surface Laptop should now have a clear display with no horizontal lines.
Method 5: Restore your monitor’s factory default setting
If you see horizontal lines on your Microsoft Surface Laptop screen, your monitor’s refresh rate is likely too high. To fix this, you’ll need to restore your monitor’s factory default setting.
First, power off your Surface Laptop and unplug the power cord from the monitor. Next, press and hold the monitor’s power button for 30 seconds. It will reset the monitor’s refresh rate.
Once the monitor has been reset, plug the power cord back in and power on your Surface Laptop. You should now see the horizontal lines gone from your screen.
Conclusion
Please note that the guideline instructions provided may not always apply to the symptoms your computer is experiencing. Sometimes, symptoms or behavior can be the same, but the underlying reason or fault can be completely different.
The fastest way we can assist customers is by bringing computers to our workshop, where technicians have the tools to diagnose faults accurately. After checks, if parts are found to be faulty or damaged, we proceed to replace them with high-quality original parts.
No appointments are required; you can drop off your computer at our workshop during working hours.
If you have more queries about our laptop repair and upgrade services, please feel free to contact us at 020 7018 7490 or email us at contact@pcfixlondon.com
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