Acer Laptop Startup Problems: Boot Loop, Restarting & Stuck Loading

If your computer is restarting before the logo screen or your computer turns on and then quickly restarts before you ever see the Acer logo, then you can solve the problem for yourself. In this article, we will be talking about how to fix the Acer laptop Boot loop, restarting, stuck loading, stuck diagnosing, etc. 

Common Causes of Startup Problems

1. Corrupted Operating System: Damage to system files can prevent the laptop from booting properly.
2. Faulty Updates: Failed or incomplete updates may lead to boot issues.
3. Hardware Issues: Malfunctioning RAM, hard drive, or other components can cause startup failures.
4. Virus or Malware Infection: Malware can corrupt system files or disrupt the boot process.
5. BIOS Configuration Errors: Incorrect BIOS settings can result in startup issues.

How to Fix Acer Laptop Boot Loop, Restarting, and Stuck Loading Issues:

Step 1: Perform a Hard Reset

• Turn off the laptop and disconnect all external devices (e.g., USB drives, printers).
• Unplug the power adapter and remove the battery (if removable).
• Press and hold the power button for 15-20 seconds.
• Reconnect the battery and power adapter, then turn on the laptop.

Step 2: Boot in Safe Mode

• Restart the laptop and press F8 (or the key specific to your Acer model) repeatedly during startup to access the Advanced Boot Options.
• Select Safe Mode or Safe Mode with Networking.
• If the laptop boots successfully, update drivers or uninstall any recently installed software that may be causing the problem.

Step 3: Perform a Startup Repair

• Insert a bootable Windows installation USB or DVD.
• Restart the laptop and press F12 (or the key for your Acer model) to access the boot menu.
• Select the bootable device and follow the prompts.
• Choose Repair your computer > Troubleshoot > Startup Repair to allow Windows to diagnose and fix the startup issue.

Step 4: Check for Corrupted Files

• Open the Command Prompt from the recovery environment.
• Run the following command:
  sfc /scannow
• This will scan and repair corrupted system files.

Step 5: Reset the BIOS Settings

• Restart the laptop and press F2 (or the BIOS key specific to your model) during startup.
• Navigate to the BIOS menu and reset it to default settings.
• Save and exit the BIOS, then restart the laptop.

Step 6: Scan for Malware

• Use a bootable antivirus program to scan the laptop for malware.
• Remove any detected threats and restart the laptop.

Step 7: Reseat the Hard Drive

• Unplug the hard drive and reconnect it securely.
• Ensure the connection is correct and refer to a model-specific tutorial if needed.

Step 8: Access the BIOS

• Restart the laptop and press F2 during startup to access the BIOS.
• Ensure the system date and time are accurate, as incorrect settings can cause startup errors.

Step 9: Check the CMOS Battery

• If the system date and time reset repeatedly, the CMOS battery might be failing.
• Replace the CMOS battery and restart the laptop.

Step 10: Modify Boot Settings in BIOS

• In the BIOS, disable UEFI and enable Legacy or CSM Boot mode if available.
• Save changes and restart the laptop.

Step 11: Reinstall or Reset Windows

• If none of the above solutions work, consider reinstalling or resetting Windows:
  • Use a bootable installation media or the recovery partition.
  • Choose Reset this PC and follow the prompts to reinstall Windows.

When to Seek Professional Help

If these steps do not resolve the issue, the problem may involve faulty hardware such as the hard drive, RAM, or motherboard.

The fastest way we can assist customers is by bringing computers to our workshop, where technicians have the tools to diagnose faults accurately. After checks, if parts are found to be faulty or damaged, we proceed to replace them with high-quality original parts.

No appointments are required; you can drop off your computer at our workshop during working hours.

If you have more queries about our laptop repair and upgrade services, please feel free to contact us at 020 7018 7490 or email us at contact@pcfixlondon.com

Note: Please note that the guideline instructions provided may not always apply to the symptoms your computer is experiencing. Sometimes, symptoms or behavior can be the same, but the underlying reason or fault can be completely different.

Frequently Asked Questions (FAQs) About Acer Boot Loop, Restarting, and Stuck Loading:

Q: How can I fix an Acer boot loop?

A: One solution is to try booting into safe mode and running a virus scan. Another option is to perform a factory reset but be aware that this will erase all data on the laptop.

Q: What causes an Acer laptop to keep restarting?

A: There are several potential causes, including hardware issues, software conflicts, driver problems, and malware infections.

Q: What should I do if my Acer laptop is stuck on the loading screen?

A: First, try holding down the power button for 10 seconds to force a shutdown, then restart the laptop. If that doesn’t work, try booting into safe mode and troubleshooting.

Q: How can I troubleshoot an Acer laptop stuck in a boot loop?

A: One approach is to try booting into safe mode and running a virus scan. You can also try disabling startup programs or repairing the Windows installation using a bootable USB drive.

Q: Why is my Acer Aspire laptop stuck in a restarting loop?

A: This could be caused by various factors, including hardware problems, software conflicts, driver issues, or malware infections.

Q: What are some common causes of an Acer laptop being stuck in a boot or restarting loop?

A: Some possible causes include corrupted system files, damaged hardware components, driver conflicts, and malware infections.

Q: How can I stop my Acer laptop from restarting after a Windows update?

A: One option is to try disabling automatic updates in Windows settings. You can also try uninstalling the problematic update or rolling back to a previous version of Windows.

Q: Why won’t my Acer laptop load past the logo screen?

A: This could be caused by various factors, including damaged hardware components, corrupted system files, or malware infections.

Q: How do I reset my Acer laptop if it is stuck on the loading screen?

A: You may need to perform a factory reset, which will erase all data on the laptop. Follow the instructions provided by Acer for your specific model.

Q: Can a faulty hard drive cause an Acer laptop to get stuck in a boot or restarting loop?

A: Yes, a failing hard drive can cause various issues, including boot loops, restarts, and system crashes. Consider replacing the hard drive if this is the cause of the problem.